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Privacy Policy

1. Data Controller

Controller: Sofía Bermejo Asensio

Trade name: Soludore

NIF: 71009423M

Address: C/ Mar de Fora, 7, 28400 Collado Villalba (Madrid), Spain

Email: soludore.integration@gmail.com

2. Personal data we process

Soludore may process personal data that users voluntarily provide through the website, by email or through other communications relating to an enquiry or request for services.

This data may include, among others:

  • first and last name;

  • company or organisation;

  • job title or professional role;

  • email address;

  • phone number;

  • project location and project type;

  • project requirements, timescales and preferences;

  • needs related to workspaces or business services;

  • information voluntarily included in forms, messages or communications.

Users are asked not to provide special category or other sensitive personal data unless it is strictly necessary for the request.

3. Purposes of processing

Personal data may be processed for the following purposes:

  • to respond to enquiries and requests for information;

  • to analyse the needs communicated by potential clients;

  • to prepare proposals, quotations or solutions tailored to a request;

  • manage pre-contractual communications;

  • manage the professional or commercial relationship when it is formalised;

  • coordinate services requested by the client;

  • maintain necessary communications with clients, suppliers and professional contacts;

  • comply with applicable legal, tax, accounting or administrative obligations.

Data will not be used to send unsolicited commercial communications unless there is a valid legal basis and, when necessary, the corresponding consent has been obtained beforehand.

4. Legal basis for processing

When a person requests information, a proposal, a quotation or certain services, the processing of their personal data may be necessary to take steps at their request prior to entering into a contract or, subsequently, for the performance of the corresponding contract.

In certain cases, processing may be based on the legitimate interest in responding to and managing professional or business communications, provided that such interests are not overridden by the rights and freedoms of the data subject.

When a specific purpose requires consent, this will be requested through a clear and specific affirmative action.

Likewise, certain processing may be necessary to comply with legal obligations applicable to the data controller.

5. Data retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was obtained.

The data relating to an enquiry or request that does not become a business relationship will be retained for a reasonable period to manage the request and address any subsequent communications.

When there is a contractual or commercial relationship, the data may be retained as long as it is maintained and, subsequently, for the necessary periods to meet legal obligations or potential liabilities.

6. Recipients and service providers

Personal data will not be sold or transferred to third parties for their own commercial purposes.

Certain data may be accessed by providers who offer necessary services for the operation of the activity, such as web hosting, email, business management tools, technological infrastructure, professional or administrative services, acting as data processors where appropriate.

When it is necessary to communicate information to an external provider to address a specific request, such communication will be limited to the necessary data and will only occur when there is an appropriate legal basis.

Likewise, data may be communicated to public administrations, authorities, or other bodies when there is a legal obligation.

7. International data transfers

Some technology providers used to deliver digital services may process data from countries located outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, such transfers will be carried out in accordance with applicable data protection legislation and subject to the safeguards required by that legislation.

7.1. Protecting forms with Cloudflare Turnstile

To protect the forms on this website from spam, abuse and automated submissions, Soludore uses Cloudflare Turnstile, a service provided by Cloudflare, Inc.

During verification, Cloudflare may process certain technical signals, such as the IP address, TLS fingerprint, User-Agent header, site key and associated origin. Turnstile does not access, store or transmit information entered in the form fields.

This processing is based on our legitimate interest in protecting the website and its forms from automated or malicious activity, in accordance with Article 6(1)(f) of the GDPR.

Cloudflare may process information in the United States and other countries. International transfers are made using the mechanisms and safeguards recognised under applicable data protection law, including the EU-U.S. Data Privacy Framework and, where applicable, the European Commission’s standard contractual clauses.

More information is available in the Cloudflare Turnstile Privacy Addendum.


8. Rights of data subjects

Data subjects may exercise, where applicable, the following rights:

  • access to their personal data;

  • rectification of inaccurate data;

  • erasure of their data;

  • objection to processing;

  • restriction of processing;

  • data portability;

  • withdrawal of consent at any time when the processing is based on consent.

To exercise these rights, you may send a request to:

soludore.integration@gmail.com

The request must contain sufficient information to identify the data subject and specify the right they wish to exercise.

Furthermore, if you believe that the processing of your personal data infringes applicable regulations, you may file a complaint with the Spanish Agency for Data Protection (AEPD).

9. Data security

The data controller will adopt reasonable and appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised access or disclosure.

However, no system connected to the Internet can guarantee absolute security.

10. Data provided by third parties

When a user provides personal data relating to another person, they must ensure that they are authorised to communicate such data when necessary and that the information provided is adequate and relevant for the corresponding purpose.

11. Automated decisions

Soludore does not currently make decisions based solely on automated processing through this website that produce legal effects or similarly significant effects for individuals.

12. Commercial communications

The sending of an inquiry, form, or request for information does not in itself imply authorisation to receive periodic commercial communications.

When it is necessary to obtain consent for the sending of commercial communications, this will be requested separately, specifically, and unequivocally.

13. Cookies

Information regarding the use of cookies and similar technologies is available in the Cookie Policy of the website.

14. Modifications to the Privacy Policy

This Privacy Policy may be modified when necessary to adapt it to changes in the processing carried out, the services provided, the suppliers used, or the applicable regulations.

Last updated: August 2026.