Privacy Policy
1. Data Controller
Controller: Sofía Bermejo Asensio
Trade name: Soludore
NIF: 71009423M
Address: C/ Mar de Fora, 7, 28400 Collado Villalba (Madrid), Spain
Email: info@soludore.com
2. Personal data we process
Soludore may process personal data that users voluntarily provide through the website, by email or through other communications relating to an enquiry or request for services.
This data may include, among others:
first and last name;
company or organisation;
job title or professional role;
email address;
phone number;
project location and project type;
project requirements, timescales and preferences;
needs related to business premises, workspaces or business services;
information voluntarily included in forms, messages or communications.
Users are asked not to provide special category or other sensitive personal data unless it is strictly necessary for the request.
3. Purposes of processing
Personal data may be processed for the following purposes:
to respond to enquiries and requests for information;
to analyse the needs communicated by potential clients;
to prepare proposals, quotations or solutions tailored to a request;
to manage pre-contractual communications;
to manage the professional or commercial relationship when it is formalised;
to coordinate services requested by the client;
to maintain necessary communications with clients, suppliers and professional contacts;
to comply with applicable legal, tax, accounting or administrative obligations.
Data will not be used to send unsolicited commercial communications unless there is a valid legal basis and, when necessary, the corresponding consent has been obtained beforehand.
4. Legal basis for processing
When a person requests information, a proposal, a quotation or certain services, the processing of their personal data may be necessary to take steps at their request prior to entering into a contract or, subsequently, for the performance of the corresponding contract.
In certain cases, processing may be based on the legitimate interest in responding to and managing professional or business communications, provided that this interest is not overridden by the rights and freedoms of the data subject.
When a specific purpose requires consent, this will be requested through a clear and specific affirmative action.
Likewise, certain processing may be necessary to comply with legal obligations applicable to the data controller.
5. Data retention
Personal data will be retained only for as long as necessary to fulfil the purpose for which it was obtained.
The data relating to an enquiry or request that does not become a business relationship will be retained for a reasonable period to manage the request and address any subsequent communications.
When there is a contractual or commercial relationship, the data may be retained for as long as that relationship continues and subsequently for the periods required to comply with legal obligations or address potential liabilities.
6. Recipients and service providers
Personal data is not sold or disclosed to third parties for their own advertising or commercial purposes.
For the operation of our website and our professional communications, we use, among others, the following service providers:
- Odoo S.A. – as the website platform and for the technical provision, hosting and processing of data transmitted through the website and its forms;
- Hostinger – for the provision of our business email services and, where applicable, related domain services.
These service providers may have access to certain personal data to the extent necessary to provide the relevant services.
Where these service providers process personal data on behalf of Soludore, such processing is carried out in accordance with applicable data protection law and, where required, on the basis of the relevant data processing agreements.
Where it is necessary to disclose personal data to an external service provider or project partner in order to deal with a specific request, the disclosure will be limited to the data necessary for that purpose and will only take place where there is an appropriate legal basis.
Personal data may also be disclosed to public authorities, government bodies or other organisations where there is a legal obligation to do so.
7. International data transfers
Some technology providers used to deliver digital services may process personal data in countries outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, such transfers will be carried out in accordance with applicable data protection legislation and subject to the safeguards required by that legislation.
7.1. Protecting forms with Cloudflare Turnstile
To protect the forms on this website from spam, abuse and automated submissions, Soludore uses Cloudflare Turnstile, a service provided by Cloudflare, Inc.
During verification, Cloudflare may process certain technical signals, such as the IP address, TLS fingerprint, User-Agent header, site key and associated origin. Turnstile does not access, store or transmit information entered in the form fields.
This processing is based on our legitimate interest in protecting the website and its forms from automated or malicious activity, in accordance with Article 6(1)(f) of the GDPR.
Cloudflare may process information in the United States and other countries. International transfers are made using the mechanisms and safeguards recognised under applicable data protection law, including the EU-U.S. Data Privacy Framework and, where applicable, the European Commission’s standard contractual clauses.
More information is available in the Cloudflare Turnstile Privacy Addendum.
8. Rights of data subjects
Data subjects may exercise, where applicable, the following rights:
access to their personal data;
rectification of inaccurate data;
erasure of their data;
objection to processing;
restriction of processing;
data portability;
withdrawal of consent at any time when the processing is based on consent.
To exercise these rights, you may send a request to:
The request must contain sufficient information to identify the data subject and specify the right they wish to exercise.
Furthermore, if you believe that the processing of your personal data infringes applicable regulations, you may file a complaint with the Spanish Agency for Data Protection (AEPD).
9. Data security
The data controller takes reasonable and appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised access or disclosure.
However, no system connected to the Internet can guarantee absolute security.
10. Data provided by third parties
When a user provides personal data relating to another person, they must ensure that they are authorised to communicate such data when necessary and that the information provided is adequate and relevant for the corresponding purpose.
11. Automated decisions
Soludore does not currently make decisions based solely on automated processing through this website that produce legal effects or similarly significant effects for individuals.
12. Commercial communications
Submitting an enquiry, form or request for information does not in itself constitute consent to receive periodic commercial communications.
When it is necessary to obtain consent for the sending of commercial communications, this will be requested separately, specifically, and unequivocally.
13. Cookies
Information regarding the use of cookies and similar technologies is available in the Cookie Policy of the website.
14. Changes to this Privacy Policy
This Privacy Policy may be modified when necessary to adapt it to changes in the processing carried out, the services provided, the suppliers used, or the applicable regulations.
Last updated: August 2026.